Relax and get excited about your Salon FiG experience
YOU'RE AT HOME WITH US!
In order to fully enjoy your experience,
please arrive on time for your scheduled appointment.
Take a moment to check in with our Front End Coordinator.
We want to make sure that each of our guests has the
most relaxing and stress-free visit possible.
One way to ensure this is by asking you to
please turn your cell phone to vibrate mode when arriving at the salon.
We understand everyone has emergencies and may need to use their cell phone at some point during their stay, so we ask you to limit your calls to our entrance area or of course outside.
Salon FiG will provide the following complimentary services
to all of our guests during each visit:
-a consultation before all salon and spa services
-recommendations of beauty and wellness products that are right for you.
-knowledge of personal care products available in our store
-an assortment of organic herbal teas, coffee, seasonal beverages and water
-a rejuvenating snack
-A relaxing space, your home away from home for the length of your visit
We are a team building and educating environment.
Our team works together through their own creativity and individualism to create a growth inspired atmosphere.
Each team member is committed to their specific area of expertise as well as serving you.
If you are unhappy with a specific provider, please feel free to call and give us the opportunity to work through it with you.
It may be something simple that can be remedied easily by the same provider
or you may find a better fit with another.
Either way, we want you to feel comfortable communicating with us.
Please remember we cannot continue to grow without your feedback.
Believe it or not, our team encourages everyone to try a service with whomever they would like, it's just who we are.
Our entire team works on a Level System, which measures education, experience and years of dedication. Those at higher levels are more often educators who have established a high demand.
This encourages stability and allows our team to grow and prosper based on years of loyalty and dedication to their guests and profession here at Salon FiG.
We provide team members at every level to best suit the needs of our guests.
Salon FiG offers a Model Program for our active support stylists
who are enrolled in the Salon FiG Associate Program.
This program is reserved for current guests and is set up to help our team achieve excellence in the area of haircuts and creative color.
Not everyone can be a part of the program but it offers a great way to receive modestly priced haircuts and creative coloring options while helping educate our staff in skill, speed, and accuracy.
All team members that performs these services are New Jersey State Board Certified, enrolled in the 38 week Salon FiG Associate Program and will be shadowed by a Manager during consultation and periodically through the service.
On occasion more experienced team members will have a need for models for specific haircuts and coloring.
Participants will be hand-picked depending on hair type and need.
If interested in being considered, let us know.
When models are needed, those chosen will be contacted.
Email addresses are used strictly for appointment confirmations and event updates. If you would like to have your address removed from special updates please let us know.
No credit card information is stored on any of our computers.
ALLERGIES & SENSITIVES
Salon FiG was started with a vision of keeping our team healthier, along with the health of our guests. All guests with prior sensitivities to color are required to have a color patch test at least 48 hours prior to any color service.
Please notify us in advance of any allergies or sensitivities no matter how minor you may think they are.
Being a proud fume-free environment, Salon FiG does not perform certain services deemed too toxic for our environment, our team and our guests. Perms, Keratins, Smoothing Treatments, Straightening Systems, and Artificial Nail Services are just an example of the services we do not offer here at Salon FiG.
Many of our guests have allergies and sensitivities and for that reason we reserve the right to refuse blow drying services to those who have received Keratin or Smoothing treatments in the last 6 months. When residue is remaining on the hair it omits a colorless gas into the air which we choose not to endure for the overall health of our environment.
Guests who have partaken in these services elsewhere may still receive services here, however drying will not be available.
Typically these types of treatments are very evident on the hair so please inform staff before services begin to avoid any issues.
TYPES OF PAYMENT ACCEPTED
Salon FiG accepts Visa, Mastercard, Discover, American Express,
personal checks and cash.
Salon FiG's Natural Essentials Shoppe also accepts all of the above forms of
payment. $10 minimum on all credit charges.
A returned check or card transaction will result in a $40 fee in addition to the amount of the services rendered or products purchased.
If utilizing the credit service, our credit merchant charges a 3.9% service fee.
This fee is not in anyway absorbed by Salon FiG and is considered a convenience to our guests.
Smile you've just had a Salon FiG experience
and we can't wait to see you again.
Bullet Points for Quick Reference (See above for details)
Credit card must be given upon scheduling an appointment
New credit card payment usage policy
New guests must fill out on-line form before arriving
Consultations before appointment can be made at any time complimentary
Give 48hours notice if you need to reschedule in order to not be charged
Avoid bringing anyone extra with you to your appointment if not necessary
Shopping our store can be done in person or from your chair on-line here in our website - ask about discounts
Facials, Sugaring, Manicures, and Pedicures are available by appointment
Door-side pick-up is still available through our on-line shop here on our website
Gift Certificates can still be purchased on line as well as in the salon or on the phone
Refill Bar and Recycle Center is OPEN
Remember we are a family here, we love and appreciate you